Cancellation, Transfer, Substitution, and "No-Show" Policy
More than 15 days to the start date of the course, a registrant may:
- Request to cancel a registration and receive a full refund, or
- Request to transfer to a different class at no charge
- On the day of the course, no refunds or transfers are provided
No-show:
No refunds or transfers are provided.
Substitution:
Another person replacing a particular registrant in a course will be permitted at any time without additional charge.
In case of cancellation less than 2 weeks prior the training course we will hold the full amount for another training unless you want to replace the enrolled participant.
Should DNV cancel a schedule course, our liability to course registrants is limited to the amount of the course fee. The registrant would then have the option of a full refund or transfer to an alternative available course (transfer fee is waived in this situation). We recommend that registrants wait until the course date is less than 30 days out before making travel arrangements.